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Clean-up Information

Request flood clean-up

If you are isolated by flood waters or are located in a flood-impacted zone, you can request assistance with clean-up and essential items (such as food, water and medication).

Clean-up support can be for a residential or business property.

Phone Service NSW on 13 77 88

NSW Environment Protection Authority (EPA)

EPA have several clean-up programs to help with the collection and disposal of debris from the March 2021, February-March 2022 and June-July 2022 storms and floods.

Cleaning rainwater tanks after floods or storms

Before returning home make sure you have an adequate supply of drinking water with you (e.g. bottled water or water from a town water supply).

Rainwater tanks (and bore water-holding tanks) impacted by storms and floods are likely to contain harmful microorganisms. This means the water stored in the affected tanks will not be suitable for normal use.

The tank water should also not be used if the tank or connecting pipework has been damaged, or where flood water has been in contact with taps or connections within or outside the home.

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